Privacy Policy 711cuc — Player Personal Data Protection

1Policy Introduction and Scope

This Privacy Policy describes the privacy practices of 711cuc ("Company", "We", or "Platform") regarding the collection, use, disclosure, and protection of personal information of users of our platform, accessible at 711cuc.win.

We recognize the importance of personal privacy and are committed to protecting the information you share with us. This policy applies to all users of the 711cuc platform, including visitors, registered members, and former members whose data is still retained in our systems.

By using the 711cuc platform, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, you are advised not to use our platform. Please also read our Terms and Conditions ours, which forms part of the overall platform usage agreement.

2Types of Personal Data We Collect

711cuc collects various types of personal information to enable us to provide a safe, seamless, and responsible service to all users. Below are the categories of data we collect and the purposes for which they are collected:

We collect only data that is strictly necessary for the stated purposes. We do not collect sensitive information such as biometric data, medical information, or political affiliations unless required by law.

3How We Use Your Data

The personal data you provide to 711cuc is used solely for lawful and clearly stated purposes. We do not use your data for any other purpose without obtaining your prior consent.

The primary purposes for which your data is used:

• Account Management: Creating, verifying, and maintaining your user account, including the KYC process required to ensure platform security.
• Transaction Processing: Processing deposits, withdrawals, and any other financial transactions you make on the platform quickly and securely.
• Security and Fraud Prevention: Detecting and preventing suspicious activity, hacking attempts, identity fraud, and any misuse of the platform.
• Customer Support: Processing inquiries, complaints, and assistance requests you submit to our support team through all available channels.
• Service Communications: Sending important notifications relating to your account, terms updates, security information, and relevant promotions (subject to your notification preferences).
• Platform Improvement: Analyzing usage patterns in aggregate and anonymously to improve user experience, platform performance, and the range of games offered.
• Legal Compliance: Meeting reporting obligations to the relevant authorities as required by applicable Malaysian law.

4Data Sharing and Disclosure

711cuc takes a strictly controlled approach to the sharing of users' personal data. We does not sell, rent, or trade your personal data to any party for third-party marketing purposes.

Your data may be shared only in the following limited and controlled circumstances:

• Third-Party Service Providers: Companies that assist us in operating the platform, such as payment service providers, cloud service providers, and security solution providers — all bound by strict confidentiality agreements.
• Game Providers: Game studios and software providers may receive session data strictly for game verification and fraud prevention purposes only.
• Legal Authority: When required by a court order, valid legal process, or a request from a regulatory authority with jurisdiction over 711cuc.
• Fraud Prevention: Limited information may be shared with fraud prevention agencies or financial institutions to verify suspicious transactions and protect the interests of all users.
• Business Transfers: In the event of a company merger, acquisition, or asset sale, user data may be transferred to the new party — you will be notified in advance and your rights will be fully preserved.

5Data Security and Protection

The security of your personal data is the top priority of 711cuc. We implement multiple layers of technical and operational protection to ensure your information is always safeguarded against unauthorized access, modification, or disclosure.

Technical security measures we practice:

• Data encryption in transit using TLS 1.3 and 256-bit SSL protocols, impenetrable by unauthorized parties
• Data encryption at rest using AES-256 for all sensitive information, including financial and identity data
• Two-Factor Authentication (2FA) is available for all user accounts as an additional layer of protection
• An Intrusion Detection System (IDS) that monitors the platform for any suspicious activity in real time
• Regular security penetration testing conducted by independent security experts
• Regular automated data backups to separate server locations to ensure data resilience

While we take all reasonable steps to protect your data, no security system can guarantee 100% protection against all threats. Should any data breach occur that affects your information, we will notify you within 72 hours in accordance with our incident response procedures.

6Cookies and Tracking Technologies

711cuc uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functionality such as login authentication, session security, and language preferences. These cookies cannot be disabled without affecting basic platform functionality.
• Performance Cookies: Collecting anonymous information about how users interact with the platform to help us identify performance issues and improve usability.
• Functional Cookies: Storing your personal preferences such as display settings, favorite games, and betting preferences for a more personalized experience.
• Analytics Cookies: Helps us understand platform traffic in aggregate without identifying individual users, used for content improvement and navigation purposes.

7Data Retention Period

711cuc retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.

• Active Account Data: Retained for the duration your account is active and for a reasonable period after account closure for record-keeping and compliance purposes.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian financial and tax legal requirements.
• Activity and Security Logs: Retained for 2 years for fraud detection and security incident investigation purposes where required.
• Support Communication Data: Correspondence records with our support team are retained for 3 years for reference and service improvement purposes.
• KYC Data: Identity verification documents are retained for a minimum of 5 years after the business relationship ends, in accordance with anti-money laundering regulations.

When data is no longer required, it will be securely deleted or anonymised using methods that meet industry standards for irreversible data destruction.

8Your Rights Regarding Personal Data

As a 711cuc platform user, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). We fully respect and facilitate the exercise of these rights.

9Privacy of Children and Minors

The 711cuc platform is strictly limited to individuals aged 18 and above. We do not intentionally collect, store, or process any personal data from children or individuals under the age of 18 under any circumstances.

If we discover or suspect that we have collected personal information from a minor, we will take immediate action to:

• Suspending the relevant account immediately while an investigation is carried out
• Permanently deleting all data associated with that account
• Reporting incidents to the relevant authorities where deemed necessary

If you as a parent or guardian believe your child has registered on our platform without authorisation, please contact our support team immediately so that appropriate action can be taken without delay.

10Amendments to the Privacy Policy

711cuc reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the technologies we use. All amendments take effect immediately upon publication on this page.

For significant amendments that affect how we use your data, we will:

• Sending a notification to your registered email at least 14 days before the amendment takes effect
• Displaying a clear notice on the platform's home page for the duration of the notice period
• Seek your consent again if amendments require processing your data in a materially different new way

Continued use of the 711cuc platform after the effective date of any amendment is considered acceptance of the updated Privacy Policy terms. It is your responsibility to review this page periodically.

11Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, you may contact us through the following channels:

• Privacy Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available 24/7 within the platform after login

Our privacy team will endeavor to respond to all inquiries within 3 business days and resolve all formal requests within 30 business days of receipt.